Refund policy

Point Refund Policy

Start Date: [01.12.2024]

At Point, we are committed to offering services and products of the highest quality. If for any reason you are not completely satisfied, we adhere to a clear and transparent refund policy that ensures a fair and professional process.

Eligibility for Refund:

• Video Production and Photography Services:

Refunds for video production and photography services will be subject to the terms set forth in the work agreement. Refund terms will be specified in the proposal or agreement and may vary depending on the scope of work, project stages, and cancellation timing.

• Pre-Purchased Services under a Monthly Retainer:

In the event of cancellation under a monthly retainer, a refund may not be provided for any payment already made. If no services were provided during the month, the company will review the case and consider a proportional refund at its sole discretion.

• Rented Equipment or Third-Party Services:

If rented equipment or external services are used as part of the project production, the refund for them will depend on the terms set by the equipment or service providers, and a monetary refund may not be provided.

Non-Refundable Items and Services:

• Video content or images that have already been provided to the client.

• Services that have been provided or are in the process of completion.

• Additional corrections or editing rounds carried out beyond what is included in the work agreement.

Refund Process:

1. Contact Us:

To initiate a refund request, please reach out to us at the email address [hello@itspointbrand.io] within the timeframe specified in the agreement.

2. Provide Details:

When contacting us, please include the following details:

• Your name and contact information.

• Details of the service purchased (e.g., order number, date of photography, or project name).

• Explanation for the refund request.

3. Review and Approval:

Our team will review your request according to the pre-established terms and will contact you with an update.

4. Approval and Refund Process:

If your request is approved, the refund process will begin immediately. The refund time may vary depending on the payment method you used.

Changes to the Refund Policy:

The company reserves the right to update or change this policy at any time, according to business or legal needs. Changes to the policy will be published on our website with an appropriate update date.

Thank you for choosing Point.
We are here to ensure your complete satisfaction and provide unforgettable products.

Point's Refund Policy

Start Date: [01.12.2024]

At Point, we are committed to providing the highest quality services and products. If for any reason you are not completely satisfied, we adhere to a clear and transparent refund policy that ensures a fair and professional process.

Eligibility for a refund:

• Video production and photography services:

Refunds for video production and photography services will be subject to the terms specified in the work agreement. The refund conditions will be detailed in the proposal or agreement and may change according to the scope of work, project stages, and cancellation date.

• Services purchased in advance as part of a monthly retainer:

In the event of cancellation within a monthly retainer, a refund may not be granted for payment already made. If no services were provided during the month, the company will review the case and consider a proportional refund at its sole discretion.

• Rental equipment or third-party services:

If rented equipment or external services were used as part of the project production, the refund for them will depend on the terms set by the equipment or service providers, and a cash refund may not be granted for them.

Non-refundable items and services:

• Video content or images that have already been provided to the client.

• Services that have been rendered or are in the process of being worked on.

• Additional revisions or editing rounds performed beyond what is included in the work agreement.

Refund process:

1. Contact us:

To start a refund request, please contact us at the email address [hello@itspointbrand.io] within the timeframe specified in the agreement.

2. Provide details:

When reaching out, please include the following details:

• Your name and contact information.

• Details of the service purchased (e.g., order number, date of shooting, or project name).

• Explanation of the reason for the refund request.

3. Review and approval:

Our team will review your request according to the pre-established conditions and will contact you with an update.

4. Approval and refund process:

If your request is approved, the refund process will begin immediately. The refund time may vary depending on the payment method you used.

Changes to the refund policy:

The company reserves the right to update or change this policy at any time, according to business or legal needs. Changes to the policy will be published on our website with a corresponding update date.

Thank you for choosing Point.
We are here to ensure your complete satisfaction and to deliver unforgettable results.

Point's Refund Policy

Start Date: [01.12.2024]

At Point, we are committed to providing services and products of the highest quality. If for any reason you are not completely satisfied, we maintain a clear and transparent refund policy to ensure a fair and professional process.

Eligibility for Refund:

• Video Production and Photography Services:

Refunds for video production and photography services will be subject to the terms established in advance in the work agreement. The refund terms will be detailed in the proposal or in the contract and may vary depending on the scope of work, project stages, and cancellation date.

• Services Purchased in Advance under a Monthly Retainer:

In case of cancellation within a monthly retainer, a refund may not be given for a payment already made. If no services were provided in a month, the company will review the case and consider a proportional refund at its sole discretion.

• Rented Equipment or Third-Party Services:

If rented equipment or external services were used as part of the project production, the refund for them will depend on the terms established by the equipment or service providers, and a monetary refund may not be provided.

Non-Refundable Items and Services:

• Video content or images that have already been provided to the client.

• Services that have been delivered or are in the process of being worked on.

• Modifications or additional editing rounds performed beyond what was included in the work agreement.

Refund Process:

1. Contact Us:

To initiate a refund request, please contact us at the email address [hello@itspointbrand.io] within the timeframe specified in the agreement.

2. Provide Details:

When reaching out, please provide the following details:

• Your name and contact details.

• Details of the service purchased (e.g., order number, shooting date, or project name).

• Explanation of the reason for the refund request.

3. Review and Approval:

Our team will review your request according to the terms established in advance and will contact you with an update.

4. Confirmation and Refund Process:

If your request is approved, the refund process will begin immediately. Refund time may vary depending on the payment method you used.

Changes to the Refund Policy:

The company reserves the right to update or change this policy at any time, according to business or legal needs. Changes to the policy will be published on our website with an appropriate update date.

Thank you for choosing Point.
We are here to ensure your complete satisfaction and provide unforgettable results.

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point

Refund policy

Refund policy

Refund policy

Point Refund Policy

Start Date: [01.12.2024]

At Point, we are committed to offering services and products of the highest quality. If for any reason you are not completely satisfied, we adhere to a clear and transparent refund policy that ensures a fair and professional process.

Eligibility for Refund:

• Video Production and Photography Services:

Refunds for video production and photography services will be subject to the terms set forth in the work agreement. Refund terms will be specified in the proposal or agreement and may vary depending on the scope of work, project stages, and cancellation timing.

• Pre-Purchased Services under a Monthly Retainer:

In the event of cancellation under a monthly retainer, a refund may not be provided for any payment already made. If no services were provided during the month, the company will review the case and consider a proportional refund at its sole discretion.

• Rented Equipment or Third-Party Services:

If rented equipment or external services are used as part of the project production, the refund for them will depend on the terms set by the equipment or service providers, and a monetary refund may not be provided.

Non-Refundable Items and Services:

• Video content or images that have already been provided to the client.

• Services that have been provided or are in the process of completion.

• Additional corrections or editing rounds carried out beyond what is included in the work agreement.

Refund Process:

1. Contact Us:

To initiate a refund request, please reach out to us at the email address [hello@itspointbrand.io] within the timeframe specified in the agreement.

2. Provide Details:

When contacting us, please include the following details:

• Your name and contact information.

• Details of the service purchased (e.g., order number, date of photography, or project name).

• Explanation for the refund request.

3. Review and Approval:

Our team will review your request according to the pre-established terms and will contact you with an update.

4. Approval and Refund Process:

If your request is approved, the refund process will begin immediately. The refund time may vary depending on the payment method you used.

Changes to the Refund Policy:

The company reserves the right to update or change this policy at any time, according to business or legal needs. Changes to the policy will be published on our website with an appropriate update date.

Thank you for choosing Point. We are here to ensure your complete satisfaction and provide unforgettable products.

Point's Refund Policy

Start Date: [01.12.2024]

At Point, we are committed to providing the highest quality services and products. If for any reason you are not completely satisfied, we adhere to a clear and transparent refund policy that ensures a fair and professional process.

Eligibility for a refund:

• Video production and photography services:

Refunds for video production and photography services will be subject to the terms specified in the work agreement. The refund conditions will be detailed in the proposal or agreement and may change according to the scope of work, project stages, and cancellation date.

• Services purchased in advance as part of a monthly retainer:

In the event of cancellation within a monthly retainer, a refund may not be granted for payment already made. If no services were provided during the month, the company will review the case and consider a proportional refund at its sole discretion.

• Rental equipment or third-party services:

If rented equipment or external services were used as part of the project production, the refund for them will depend on the terms set by the equipment or service providers, and a cash refund may not be granted for them.

Non-refundable items and services:

• Video content or images that have already been provided to the client.

• Services that have been rendered or are in the process of being worked on.

• Additional revisions or editing rounds performed beyond what is included in the work agreement.

Refund process:

1. Contact us:

To start a refund request, please contact us at the email address [hello@itspointbrand.io] within the timeframe specified in the agreement.

2. Provide details:

When reaching out, please include the following details:

• Your name and contact information.

• Details of the service purchased (e.g., order number, date of shooting, or project name).

• Explanation of the reason for the refund request.

3. Review and approval:

Our team will review your request according to the pre-established conditions and will contact you with an update.

4. Approval and refund process:

If your request is approved, the refund process will begin immediately. The refund time may vary depending on the payment method you used.

Changes to the refund policy:

The company reserves the right to update or change this policy at any time, according to business or legal needs. Changes to the policy will be published on our website with a corresponding update date.

Thank you for choosing Point. We are here to ensure your complete satisfaction and to deliver unforgettable results.

Point's Refund Policy

Start Date: [01.12.2024]

At Point, we are committed to providing services and products of the highest quality. If for any reason you are not completely satisfied, we maintain a clear and transparent refund policy to ensure a fair and professional process.

Eligibility for Refund:

• Video Production and Photography Services:

Refunds for video production and photography services will be subject to the terms established in advance in the work agreement. The refund terms will be detailed in the proposal or in the contract and may vary depending on the scope of work, project stages, and cancellation date.

• Services Purchased in Advance under a Monthly Retainer:

In case of cancellation within a monthly retainer, a refund may not be given for a payment already made. If no services were provided in a month, the company will review the case and consider a proportional refund at its sole discretion.

• Rented Equipment or Third-Party Services:

If rented equipment or external services were used as part of the project production, the refund for them will depend on the terms established by the equipment or service providers, and a monetary refund may not be provided.

Non-Refundable Items and Services:

• Video content or images that have already been provided to the client.

• Services that have been delivered or are in the process of being worked on.

• Modifications or additional editing rounds performed beyond what was included in the work agreement.

Refund Process:

1. Contact Us:

To initiate a refund request, please contact us at the email address [hello@itspointbrand.io] within the timeframe specified in the agreement.

2. Provide Details:

When reaching out, please provide the following details:

Thank you for choosing Point.
We are here to ensure your complete satisfaction and provide unforgettable products.

Thank you for choosing Point.
We are here to ensure your complete satisfaction and to deliver unforgettable results.

Thank you for choosing Point.
We are here to ensure your complete satisfaction and provide unforgettable results.